Refund policy

Return & Refund Policy

At [APNABAZAARINDIA], customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help. Please read our Return & Refund Policy carefully before requesting a return or refund.

1. Return Eligibility

To be eligible for a return, your item must:

  • Be returned within [7 DAYS] of delivery.

  • Be unused, unworn, and in its original condition.

  • Include all original packaging, tags, manuals, accessories, and free gifts (if any).

  • Be accompanied by proof of purchase, such as your order confirmation or invoice.

We reserve the right to refuse returns that do not meet these conditions.

2. Return Timeframe

You may request a return within [5-6 DAYS] after receiving your order.

Once your return request is approved, you will receive instructions on how to send the item back.

Returns sent without prior approval may not be accepted.

3. Refund Process

After we receive your returned item, it will be inspected to verify its condition.

If your return is approved:

  • Your refund will be processed within [5 Working Days].

  • Refunds will be issued to the original payment method whenever possible.

  • Depending on your bank or payment provider, it may take additional time for the refunded amount to appear in your account.

You will receive an email notification once your refund has been processed.

4. Exchange Policy

If you received the wrong item, a damaged product, or a defective product, we are happy to offer an exchange (subject to product availability).

If the requested replacement is unavailable, we may offer:

  • A refund, or

  • Store credit (where applicable)

To request an exchange, please contact us at [apnabazaarindia.store@gmail.com].

5. Damaged or Defective Products

If your order arrives damaged, defective, or incorrect, please contact us within [2 DAYS] of delivery.

To help us resolve the issue quickly, please include:

  • Your order number

  • A description of the issue

  • Clear photographs or videos showing the product and packaging

Once verified, we will arrange a replacement, refund, or another suitable resolution at no additional cost to you.

6. Non-Returnable Items

The following items are generally not eligible for return unless they arrive damaged or defective:

  • Gift cards

  • Digital products or downloadable items

  • Personalized or custom-made products

  • Perishable goods

  • Health, hygiene, or personal care items that have been opened or used

  • Items marked as "Final Sale" or "Non-Returnable"

Additional non-returnable products may be identified on the product page.

7. Return Shipping Costs

Unless the return is due to our error (such as receiving the wrong item, a defective item, or a damaged product):

  • Customers are responsible for return shipping costs.

  • Original shipping charges, if any, are generally non-refundable unless required by applicable law.

If we provide a prepaid return label, the applicable cost may be deducted from your refund unless otherwise stated.

8. Order Cancellation

Orders may be cancelled before they are shipped.

Once an order has been dispatched, it cannot be cancelled and must instead follow the return process described above.

9. Late or Missing Refunds

If you have not received your refund after the expected processing period:

  1. Check your bank account again.

  2. Contact your credit card company or payment provider.

  3. Contact your bank, as processing times may vary.

If you still have not received your refund, please contact us at [yashdaryani058@gmail.com].

10. Contact Us

If you have any questions about this Return & Refund Policy or need assistance with a return, please contact us:

[APNABAZAARINDIA]

Email: [apnabazaarindia.store@gmail.com]

Phone: [9259237808]

Business Address: [123 Demo Street, Test Market, New Delhi, Delhi 110001]

Customer Support Hours: [24*7 hours]

We appreciate your trust in [APNABAZAARINDIA] and are committed to making your shopping experience smooth, transparent, and hassle-free. Thank you for choosing us!